Terms of Service

Last updated: October 13, 2025

OVERVIEW

This website is operated by BLUE BLACK CONCEPT LLC (the “Company”). Throughout the site, the terms “we”, “us” and “our” refer to BLUE BLACK CONCEPT LLC. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including additional terms and policies referenced here and/or available by hyperlink (e.g., our Privacy Policy and Refund & Returns Policy). These Terms apply to all users of the site, including without limitation browsers, vendors, customers, merchants, and contributors of content.

Any new features or tools added to the store are also subject to these Terms. You can review the most current version of the Terms at any time on this page. We reserve the right to update or change these Terms by posting updates to our website. Your continued use of the site after changes are posted constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides the e-commerce platform enabling us to sell our products and services to you.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and you have given us consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including copyright laws).
You must not transmit any worms, viruses, or destructive code.
A breach of any Terms will result in immediate termination of your access.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding credit card information) may be transferred unencrypted and involve transmissions over various networks and changes to conform to technical requirements. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission.
Headings are for convenience only and do not limit these Terms.

SECTION 3 – ACCURACY, COMPLETENESS & TIMELINESS OF INFORMATION

We are not responsible if information on this site is not accurate, complete, or current. Material is provided for general information only and should not be relied upon as the sole basis for decisions. Any reliance is at your own risk.
We may modify site contents at any time but have no obligation to update information. You agree it’s your responsibility to monitor changes.

SECTION 4 – MODIFICATIONS TO THE SERVICE & PRICES

Prices are subject to change without notice.
We reserve the right to modify or discontinue the Service (or any part thereof) without notice at any time.
We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.

SECTION 5 – PRODUCTS & SERVICES (MADE-TO-ORDER)

Our wall art products (laser-cut black metal art, including select LED-lighted designs and personalized options) are primarily made to order and not mass-produced.

Production starts within 2–3 business days after your order is placed.

We typically hand off to the carrier within 5–6 business days after production starts (about 7–9 business days from order to shipment).

Personalized items are produced exactly as submitted; please double-check spelling, capitalization, and dates.

We strive to display product colors and images accurately, but we cannot guarantee your monitor’s display of any color.
We may limit sales to any person, region, or jurisdiction and limit quantities. Descriptions and pricing are subject to change at any time without notice. We may discontinue any product at any time. Any offer is void where prohibited.
We do not warrant that the quality of products, services, or information will meet your expectations, or that errors in the Service will be corrected.

SECTION 6 – ACCURACY OF BILLING & ACCOUNT INFORMATION

We reserve the right to refuse any order. We may limit or cancel quantities per person, per household, or per order (including orders under the same account, card, billing and/or shipping address). If we change or cancel an order, we may attempt to notify you via the email/phone/billing address provided at purchase. We may prohibit orders that, in our judgment, appear to be placed by dealers, resellers, or distributors.
You agree to provide current, complete, and accurate purchase and account information and promptly update your data so we can complete your transactions and contact you as needed.
See our Refund & Returns Policy for more details.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools “as is” and “as available” without any warranties or endorsements. We have no liability arising from your use of optional tools. Your use is entirely at your own risk and discretion, and you should ensure you approve the terms of the relevant third-party provider(s). Future new services/features will also be subject to these Terms.

SECTION 8 – THIRD-PARTY LINKS

Certain content, products, and services available via our Service may include materials from third parties.
Third-party links may direct you to sites not affiliated with us. We are not responsible for examining or evaluating content or accuracy and will not be liable for third-party materials, websites, products, or services.
Review third-party policies and practices before transactions. Complaints or questions regarding third-party products should be directed to the third party.

SECTION 9 – USER COMMENTS, FEEDBACK & OTHER SUBMISSIONS

If you send creative ideas, suggestions, proposals, plans, or other materials (collectively, “comments”), you agree we may, at any time and without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments you forward to us. We are under no obligation to: (1) maintain comments in confidence; (2) pay compensation; or (3) respond.
We may monitor, edit, or remove content we determine unlawful, offensive, threatening, defamatory, obscene, or otherwise objectionable, or that violates IP rights or these Terms.
You agree your comments will not violate any third-party rights and will not contain unlawful, abusive, or obscene material, or malware. You may not use a false email address or mislead us or others as to the origin of comments. You are solely responsible for your comments and their accuracy.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy (see link on our site).

SECTION 11 – ERRORS, INACCURACIES & OMISSIONS

Occasionally there may be information on our site or Service that contains typographical errors, inaccuracies, or omissions (including product descriptions, pricing, promotions, shipping charges, transit times, and availability). We reserve the right to correct errors, change or update information, or cancel orders if any information is inaccurate at any time without prior notice (including after you submit your order).
Except as required by law, we undertake no obligation to update or clarify information in the Service or on any related website.

SECTION 12 – PROHIBITED USES

In addition to other prohibitions, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform unlawful acts; (c) to violate international, federal, provincial/state, or local laws; (d) to infringe our or others’ IP rights; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate; (f) to submit false or misleading information; (g) to upload or transmit viruses/malicious code; (h) to collect or track personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent security features. We may terminate your use for violating any prohibited use.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that your use of the Service will be uninterrupted, timely, secure, or error-free, or that results will be accurate or reliable. We may remove the Service for indefinite periods or cancel at any time without notice.
You agree your use of the Service is at your sole risk. The Service and all products delivered through the Service are provided “as is” and “as available”, without any warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall BLUE BLACK CONCEPT LLC, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages (including lost profits, revenue, savings, data, replacement costs), whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of the Service or any product, or for any other claim related in any way to your use of the Service or any product—even if advised of the possibility. Some jurisdictions do not allow exclusion or limitation of liability for consequential or incidental damages; in such jurisdictions, liability shall be limited to the maximum extent permitted by law.

SECTION 14 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless BLUE BLACK CONCEPT LLC and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms or your violation of any law or third-party rights.

SECTION 15 – SEVERABILITY

If any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed. This shall not affect the validity and enforceability of the remaining provisions.

SECTION 16 – TERMINATION

Obligations and liabilities incurred prior to termination survive termination. These Terms are effective unless and until terminated by either you or us. You may terminate at any time by notifying us that you no longer wish to use our Services or when you cease using the site.
If in our sole judgment you fail, or we suspect you have failed, to comply with any term, we may terminate this agreement at any time without notice; you remain liable for all amounts due up to the termination date, and we may deny you access to the Services.

SECTION 17 – ENTIRE AGREEMENT

The failure by us to exercise or enforce any right or provision shall not constitute a waiver.
These Terms and any policies or operating rules posted by us on this site constitute the entire agreement and understanding between you and us, superseding any prior or contemporaneous agreements or communications. Any ambiguities shall not be construed against the drafting party.

SECTION 18 – GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United States.

SECTION 19 – CANCELLATIONS, RETURNS & PERSONALIZED ITEMS (Important)

Because most items are made to order, production typically begins within 2–3 business days of purchase.

Personalized/custom items: final sale once production begins; not eligible for return or refund except for defects/damage as described in our Refund & Returns Policy.

Non-personalized items: eligible for return within 30 days of delivery, unused and in original packaging, per our Refund & Returns Policy.

Cancellations: Personalized orders can be canceled only before production begins; non-personalized orders may be canceled before shipment. See our Refund & Returns Policy for full details.

SECTION 20 – CHANGES TO TERMS

You can review the most current version of the Terms at any time on this page. We reserve the right, at our sole discretion, to update or replace any part of these Terms by posting updates to our website. Your continued use of the website or Service following any changes constitutes acceptance of those changes.

SECTION 21 – CONTACT INFORMATION

Questions about the Terms should be sent to support@b2cwallart.com